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Scaled Agile SAFe-APM Exam Syllabus Topics:
Topic
Details
Topic 1
- Analyzing Your Role as a Product Manager in the Lean Enterprise: Product Management's role and responsibilities, and Product Management stakeholders and collaborators are discussed in this topic. It also delves into explaining Design Thinking for Product Management.
Topic 2
- Continuously Exploring Markets and Users: It explains how to do market research in the context of Continuous Exploration, find the right hypothesis and ask the right questions, and applying data-driven practices to answer questions. Furthermore, it covers planning your research and using research games for customer understanding.
Topic 3
- Delivering Value: This topic focuses on visualizing the development flow using a Program Kanban, estimating and forecasting the backlog, prioritizing the Program Backlog. Moreover, it explains how to create alignment through PI Planning, and execute the PI.
Topic 4
- Creating Innovation in the Value Stream: This topic includes describing the value stream and approaches to product innovation, using metrics for the guidance of improvement efforts. It discusses how to manage innovations through Epics, fund sustainable innovation, and apply rapid experimentation methods. Lastly it delves into evaluating hypothesis outcomes to determine whether to pivot, stop, or continue.
Topic 5
- Defining Product Strategy and Vision: This topic includes explaining the strategic purpose of the product, creating a compelling product vision, designing value propositions and business models. Moreover, it delves into mapping out the customer journey, defining the whole product and solution context, and designing the platform, API, and data strategy to support the overall product strategy.
Topic 6
- Using Empathy to Drive Design: This topic focuses on the purpose and use of personas, the process of creating and using personas, and techniques for improving customer experience through empathy.
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Scaled Agile SAFe Agile Product Manager (APM 5.1) Sample Questions (Q20-Q25):
NEW QUESTION # 20
What statement is true about designing an application programming interface (API) strategy?
- A. APIs can be modernized
- B. API design and development should leverage Design Thinking
- C. APIs are best when architected in the analyzing state within the ART Kanban
- D. APIs should be approached as one-time projects
Answer: B
Explanation:
Design Thinking is a creative process that involves empathizing with customers, defining the problem, ideating possible solutions, prototyping, and testing. Design Thinking can help API design and development by ensuring that the APIs are user-centric, meet the needs and expectations of the customers, and deliver value to the business. Design Thinking can also help API design and development by fostering collaboration, experimentation, and feedback among the stakeholders, such as product managers, developers, and customers.
References:
* Design Thinking - Scaled Agile Framework
* How to Design an API - Application Programming Interface Best Practices
* Best Practices in API Design - Swagger
NEW QUESTION # 21
Which research game is primarily used to better understand Customer needs?
- A. Spider Web
- B. Prune the Product Tree
- C. Show and Tell
- D. Buy a Feature
Answer: D
Explanation:
Buy a Feature is a research game that involves presenting customers with a list of possible features for a product or service, and giving them a limited budget to spend on their preferred ones. This game helps to understand customer needs, priorities, trade-offs, and willingness to pay. It also encourages collaboration and discussion among customers, and generates feedback and insights for the product team.
References:
* Buy a Feature: This article from the Scaled Agile Framework explains the purpose, process, and benefits of the Buy a Feature game, and provides an example of how it can be used in a SAFe context.
* Buy a Feature: The Game that Teaches Prioritization: This article from Innovation Games describes the rules, variations, and outcomes of the Buy a Feature game, and provides tips and resources for facilitating it.
* Customer Needs Analysis: Definition & Research Methods: This article from Qualtrics XM provides an overview of customer needs analysis, and discusses various research methods, including Buy a Feature, to identify and understand customer needs.
NEW QUESTION # 22
A company that typically markets to small companies has a growth strategy to sell to larger organizations. The Product Manager is in charge of a new application and must recommend which of the following segments to address first.
Segment 1: Top 1,000 very large companies (over 25,000 employees); dominated by large Enterprise application vendors who sell the app as an add-on module but need to be better integrated into their other applications. Customer anecdotes indicate low satisfaction.
Segment 2: 5.8 million US-based small businesses (under 500 employees); tasks are often done in spreadsheets. Competitors are small privately-owned software companies offering desktop-based solutions.
The company already has a good market share in this segment.
What should be the recommendation for the next 12 months?
- A. Choose segment 2
- B. Choose segment 1
- C. Choose both
- D. Find another segment
Answer: B
Explanation:
Segment 1 is the better choice for the next 12 months, because it aligns with the company's growth strategy to sell to larger organizations, and it offers a higher potential value and lower competitive intensity than segment
2. Segment 1 consists of very large companies that have a need for the new application, but are dissatisfied with the current solutions offered by the large enterprise application vendors. This indicates a market opportunity for the company to provide a better integrated and more satisfying solution that can meet the needs and expectations of these customers. Segment 2, on the other hand, consists of small businesses that are already well-served by the company and its competitors, and may not have a strong demand or willingness to pay for the new application. Therefore, segment 2 offers a lower value and higher competitive intensity than segment 1.
References:
* Market Segmentation: Definition, Types, Benefits, & Best Practices: This article from Qualtrics XM provides an overview of market segmentation, and discusses the benefits and best practices of market segmentation for businesses. It also provides some examples and tips on how to segment markets effectively.
* Market Segmentation: Definition, Example, Types, Benefits - Investopedia: This article from Investopedia explains the concept and purpose of market segmentation, and describes the four primary
* types of market segmentation: demographic, geographic, psychographic, and behavioral.
* Market Segmentation: Definition, Criteria and Other Details: This article from Your Article Library provides a comprehensive guide on market segmentation, including its definition, criteria, process, levels, and bases. It also discusses the advantages and limitations of market segmentation.
NEW QUESTION # 23
Feature estimates are aggregated back into the Epic estimate as part of which artifact?
- A. Capabilities
- B. Customer journey map
- C. Portfolio Roadmap
- D. Lean business case
Answer: D
Explanation:
Feature estimates are aggregated back into the Epic estimate as part of the lean business case. The lean business case is a lightweight and collaborative artifact that captures the rationale, assumptions, and financial projections for an Epic. The lean business case includes the Epic value statement, which consists of the value proposition, the benefit hypothesis, and the Epic estimate. The Epic estimate is the total effort required to implement the Epic, expressed in story points. The Epic estimate is derived from the sum of the Feature estimates, which are the effort required to implement each Feature that contributes to the Epic, also expressed in story points. The Feature estimates are aggregated back into the Epic estimate as part of the lean business case to provide a realistic and data-driven projection of the cost and duration of the Epic.
Reference:
Lean Business Case - Scaled Agile Framework
Epic - Scaled Agile Framework
Feature estimates are aggregated back into the Epic estimate as part of ...
NEW QUESTION # 24
When dealing with a complex product, what is best defined as a secondary persona?
- A. A persona that must be satisfied for the product such that the goals should drive the design process
- B. Another user of the primary interface can be accommodated as long as the targeted persona's experience is not compromised
- C. The consumer whose experience is essential to the degree that it is acceptable to alter the product experience of the primary persona
- D. Someone the product is explicitly not going to satisfy
Answer: B
Explanation:
A secondary persona is a type of persona that represents another user of the primary interface who can be accommodated as long as the targeted persona's experience is not compromised. A secondary persona is not the main focus of the product design, but still has some needs and expectations that should be considered. A secondary persona can help to identify additional features, functionalities, or scenarios that can enhance the product value and usability, without sacrificing the primary persona's satisfaction.
References:
* Design Thinking - Scaled Agile Framework
* Personas - Scaled Agile Framework
* When dealing with a complex product, a secondary persona could be best defined as what?
NEW QUESTION # 25
......
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